Shipping Policy
Thank you for shopping with Clairé Interior! Here's the lowdown on everything you need to know about our shipping process. We like to keep things simple and stress-free.
Processing Time
- Order cut-off time: 4:00 PM (Monday to Friday)
- We'll process your order within 1-3 working days (Monday to Friday)
Shipping Time and Costs
- Once we’ve processed your order, shipping usually takes 4-8 working days (Monday to Friday).
- The best part? Shipping’s completely free.
Order Tracking
After we ship your order, you'll receive a shipping confirmation email with tracking information and your tracking number. You can track your order via our tracking portal here.
Order Delays
Sometimes, things don’t go as planned. If there’s any holdup with your order, we’ll give you a heads-up via email. You won’t be left in the dark!
Received the Wrong or Damaged Item?
Oh no! If we’ve accidentally sent you the wrong item or something arrived damaged, we’ve got your back. Drop us an email at info@claire-interior.com within 48 hours of receiving your order. Make sure to include photos of the damage or the incorrect item, and we’ll sort it out!
Need to Cancel an Order?
Had a change of heart before your order’s been shipped? Just contact us at info@claire-interior.com with your order number, and we’ll cancel it for you, no questions asked. Once your order’s shipped, we’re unable to cancel it, but you can always return it after it arrives.
If you’ve got any questions or need a hand with anything, contact us at info@claire-interior.com We’re here to help.
Company and Contact Details
Clairé Interior is operated by Sajet, a business registered in the Netherlands.
Company Number: 87436671
VAT: NL004412613B05
Address: Keurenplein 41, Amsterdam, 1069 CD, Netherlands
Email: info@claire-interior.com
Phone: +3197010209340
Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM